A little clarity before you begin.
Common questions about our services, appointments and property records.
Which service should I choose?
A stock condition survey records visible building components and condition. A domestic energy assessment captures features relevant to energy performance. RdSAP data collection provides assessment inputs within an agreed brief. Tell us your purpose and we can discuss the appropriate service.
Do you work with both residential and social housing?
Yes. Our service scope includes residential properties and social housing surveys. For a portfolio, share your property list, data specification and access requirements so the programme can be discussed.
How much will an assessment cost?
Fees depend on the service, property type, location, number of homes and agreed deliverables. Request a quote for your requirements. Any quotation should make the scope and charges clear before work begins.
How long will the visit take?
Visit length varies by property and service. We will discuss the expected appointment duration when agreeing the work. Access limitations or a more complex building may affect the time needed.
Who issues an EPC?
An EPC must be assessed and lodged by an appropriately accredited energy assessor. The appointed assessor, accreditation and lodgement scope are confirmed before an EPC appointment is accepted.
Is a stock condition survey a structural survey?
No. A stock condition survey is normally a visual record of components and their condition within an agreed scope. It does not replace a structural survey, invasive investigation, electrical test or other specialist assessment.
What should I have ready for an energy assessment?
Provide safe access to the agreed rooms and heating equipment, together with any available insulation certificates and installation records. Tell us about extensions, inaccessible areas and specific access requirements.
Can you assess a portfolio of properties?
Send the number of properties, locations, required data fields, reporting format and programme requirements. We can then discuss an appropriate scope and availability.
Can you investigate damp, mould or electrical faults?
Visible concerns may be recorded during a survey, but diagnosis and specialist testing are outside the standard scope unless separately agreed. For an immediate danger, contact the appropriate emergency service or responsible repair team rather than using a website enquiry.
Will my energy rating predict my bills?
No. An energy rating describes assessed property performance under the relevant methodology. Actual bills depend on how the home is used, occupancy, energy tariffs and weather.
Clearer insight starts
with a conversation.
A single home or a housing portfolio. Tell us what you need.